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How can I unlock an iPad we bought several years ago

We bought an iPad several years ago. I want to give it to my little grandson but I can not unlock it because I have no idea what my password was. The screen tells me I have to remove it from my account on my iPhone but that was a couple of iPhones ago!

Posted on Mar 16, 2021 3:04 PM

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Posted on Mar 16, 2021 5:15 PM

If you forgot your Apple ID  - Apple Support


If you forgot your Apple ID password  - Apple Support


If you were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, make a genius bar

reservation and bring in the receipt, iPad, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/

1 reply
Question marked as Best reply

Mar 16, 2021 5:15 PM in response to Mamadox

If you forgot your Apple ID  - Apple Support


If you forgot your Apple ID password  - Apple Support


If you were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPad retailer showing

the serial number of the iPad, make a genius bar

reservation and bring in the receipt, iPad, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPad was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/

How can I unlock an iPad we bought several years ago

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