IPhone pro max back cover

Hi there


I made a purchase from Cyprus store and the back cover broke and when I took it to be repaired because it has a guarantee they told me that they do not repair it and they will give me another refurbished one and that is Apple's policy all over the word , is that true? Because us you now is not fair for someone that buys a a phone like Apple to give me a refurbished one.

I have a lot of products from Apple and I felt disappointed after that today

Thank you

Waiting for your reply

iPhone 11 Pro Max

Posted on Mar 17, 2021 6:44 AM

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IPhone pro max back cover

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