Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I would like to purchase a replacement airpod pro case

How do I purchase a replacement case for my airpod pros?

Posted on Mar 17, 2021 7:36 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 7:41 AM

Replacement instructions for lost items are provided at the bottom of this support article "If your AirPods are lost: --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost.


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827

1 reply
Question marked as Top-ranking reply

Mar 17, 2021 7:41 AM in response to pdxdrew

Replacement instructions for lost items are provided at the bottom of this support article "If your AirPods are lost: --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost.


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827

I would like to purchase a replacement airpod pro case

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.