You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Ravish0040
Ravish0040 Author
User level: Level 1
4 points

Not able to use iCloud storage as I am not able to add payment method it’s decline by apple

I am not able to add payments as I am trying to add debit card it’s decline by apple as I talk to bank also they said they are not declining it as I am allow to use my card as I am using this card on e-commerce and online all over but I am not able to use it on apple only for iCloud storage as it’s decline and I also used another card that also showing same error massage when I try to use it on the payment method it’s not a problem with bank as I have talked to them also as I I have two three cards on payment same massage is displayed so fix the problems as I m attaching the screenshot from step by step pls go through and give the solid solutions due to I am losing my backup


[Personal Information Edited by Moderator]

Posted on Mar 17, 2021 8:59 AM

Reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
420,175 points

Posted on Mar 18, 2021 8:41 AM

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have a problem contact Apple:


Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.


or


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232


View in context

Similar questions

5 replies
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
420,175 points

Mar 18, 2021 8:41 AM in response to Ravish0040

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have a problem contact Apple:


Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.


or


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232


Reply
User profile for user: craig and angela
craig and angela
User level: Level 1
4 points

Mar 28, 2021 8:12 PM in response to Ravish0040

I keep getting notifications that there was a problem with my iCloud storage payment, which is a debit card. The notifications have said it was declined. I verified with my bank that there is funds, and that they have approved the card for Apple Pay was well. I have no idea why Apple is saying it is declined. Is there a way to run it again to ensure that it works? I don't want to lose any data for my family. What do I do? I cannot delete it and add it back because I'm the family organizer and there has to be a card on file.

Reply

Not able to use iCloud storage as I am not able to add payment method it’s decline by apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up