You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone unlock

i tried unlocking an iphone it is already paid off but the carrier states that the iPhone is unlocked that I can switch it to a different carrier but when I put in the sim card it states that the phone is locked. i contacted the carrier and they told me to contact apple support.

Posted on Mar 17, 2021 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 9:32 AM

Wrong address, sorry.

Only the carrier whom that device is locked to can unlock it (if you're eligible), as per these instructions:--> How to unlock your iPhone for use with a different carrier - Apple Support

Regards

Giulio

1 reply

phone unlock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.