Purchased software from app store over a week ago. Never got an invoice. Looked on line and it shows pending. Normally get invoice right away. How can I find out if there is a problem?? Thanks in advance
MacBook Pro 15″, macOS 11.2
Hi albuquerque_ed,
Welcome to Apple Support Communities. We understand that you're having an issue with an App Store purchase. We'd like to help.
It appears that you are still seeing this purchase as pending. Have you still not received the item you purchased? Do you show any balances due on your account when you check to See your purchase history for the App Store, iTunes Store, and more. If the pending transaction still shows, it may be that there is just a delay in getting that paid through your current payment method. If it does not go through, you may need to change your payment method to cover that charge.
If you continue to have questions about that purchase, Contact Apple Support would be a good next step for you.
Hope that helps!
Have a great day.
Hi albuquerque_ed,
Welcome to Apple Support Communities. We understand that you're having an issue with an App Store purchase. We'd like to help.
It appears that you are still seeing this purchase as pending. Have you still not received the item you purchased? Do you show any balances due on your account when you check to See your purchase history for the App Store, iTunes Store, and more. If the pending transaction still shows, it may be that there is just a delay in getting that paid through your current payment method. If it does not go through, you may need to change your payment method to cover that charge.
If you continue to have questions about that purchase, Contact Apple Support would be a good next step for you.
Hope that helps!
Have a great day.
App Store No Invoice
