Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My 2017 MacBook Pro can not be used without the charger. The computer does not work unless it is plugged in with the charger.

My 2017 MacBook Pro can not be used without the charger. The computer only works if it is plugged with the charger.

Posted on Mar 17, 2021 12:51 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 9:38 PM

Try an SMC Reset.


If an SMC Reset does not solve the problem, then you will need to have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.


Apple has multiple free repair programs for a 2017 MBPro so maybe you will get lucky and the issue will be covered by one of them. FYI, here is the current list of the publicly available free repair programs for various Apple products (some products such as yours may have multiple programs available):

https://support.apple.com/service-programs

2 replies
Question marked as Top-ranking reply

Mar 17, 2021 9:38 PM in response to MIB60

Try an SMC Reset.


If an SMC Reset does not solve the problem, then you will need to have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.


Apple has multiple free repair programs for a 2017 MBPro so maybe you will get lucky and the issue will be covered by one of them. FYI, here is the current list of the publicly available free repair programs for various Apple products (some products such as yours may have multiple programs available):

https://support.apple.com/service-programs

My 2017 MacBook Pro can not be used without the charger. The computer does not work unless it is plugged in with the charger.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.