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Second-hand iPhone is asking me to put an Apple ID

Hi,

For some years have been wishing to have an apple product, then it happened that I bought a second-hand iPhone, after while it went off, then I tried to open it again but it asking me to put an apple id and I don't know what that is and when I try to conduct the owner his fon is off since then and is now almost 6 months. I don't know what to do please help me so that I can access my phone.



[Re-Titled by Moderator]

Posted on Mar 18, 2021 8:35 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2021 8:37 AM

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, one aspect of which is deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


How to remove Activation Lock - https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

2 replies
Question marked as Top-ranking reply

Mar 18, 2021 8:37 AM in response to mulimwanzia

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, one aspect of which is deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using information for the account that applied the lock. If you know this information follow the onscreen steps to enter the Apple ID and password used to set up the device, or enter the device passcode.


How to remove Activation Lock - https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

Second-hand iPhone is asking me to put an Apple ID

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