Shortcut Widget won’t open

i have 2 shortcut widgets (google maps and YouTube) they worked just fine until yesterday. I click and the app won’t open ( it shows a “message” icon on the top right corner of the shortcut or a “stop” icon on the same position)

iPhone 12 Pro, iOS 14

Posted on Mar 18, 2021 11:05 AM

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1 reply

Mar 20, 2021 11:09 AM in response to GD_98

Hello, GD_98!


After reviewing your post, it seems like you are having an issue with two widgets not opening. We definitely understand that not having access to them can be a concern and we'd love to help. Let’s start by taking the following steps, which may help with this unexpected behavior. Restart your iPhone, make sure it is up to date and close/reopen the Widgets app.


1. Restart your iPhone

2. Update your iPhone, iPad, or iPod touch

3. Close an app on your iPhone or iPod touch


Please let us know if you have follow-up questions, or if the issue remains unresolved. Have a great day!

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Shortcut Widget won’t open

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