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TMoore311 Author

Level 1

17 points

iPad Mini 2 screen keeps going black

My mums iPad mini 2 used to do this thing where there was white lines appearing all across the screen and recently it stopped doing it, but then the screen started going fully black. The thing with the lines could be easily fixed by pressing the on and off button (sleep/wake) and now her iPad screen keeps going plain black. I'm not sure if they're related cause it still does the line thing every now and then, but the screen keeps going black and she can't do anything on it. Can anyone help? If you need more information please ask.

Posted on Mar 18, 2021 12:08 PM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

127,333 points

Posted on Mar 18, 2021 12:17 PM

Seems a hardware failure—probably involving the display or graphics hardware—has been progressing to a full failure.

Use the Get Support link in the upper right, and discuss your hardware service options with the folks at Apple.

iPad mini second-generation is from 2013, and cannot run current iPadOS software, so is probably not worth repairing.

If you don't have a backup, get that immediately. If you can. Unfortunately if not, backups need to happen ahead of when they're needed; failure, damage, theft, loss, etc.

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iPad Mini 2 screen keeps going black

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