You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My son was using his ipad when out of nowhere the screen went black with horizontal lines. The screen is still responsive to touch. Tried force resetting the ipad multiple times with no success. Has anyone had this issue with 6th gen mini? If so how did you fix it?
iPad mini 6, iPadOS 16
Your description and photo' illustrate an iPad with a screen hardware fault.
You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options for repair, exchange or replacement of the iPad:
Genius Bar Reservation and Apple Support Options - Apple
Alternatively, you might consider using Apple's mail-in repair service:
Your description and photo' illustrate an iPad with a screen hardware fault.
You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options for repair, exchange or replacement of the iPad:
Genius Bar Reservation and Apple Support Options - Apple
Alternatively, you might consider using Apple's mail-in repair service:
Ipad Mini 6th Gen Screen Issue
