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Re: bad Apple TV
I have a 1st generation Apple TV Model #a1378 with no luck signing in using my own verified apple store ID. It works just fine anywhere else - other devices like my Ipad, Iphone, Mac. &newer Samsung TV.
The particular device is not allowing me to connect to Apple's iCloud verification servers. Is it the older TV or is it the Apple TV itself? I can watch Netflix using the apple TV but can't purchase anything the apple store.
A1378 is an Apple TV (2nd generation).
It may be the issue the in two-factor authentication. Fortunately, there is a workaround for that:
If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.
Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.
A1378 is an Apple TV (2nd generation).
It may be the issue the in two-factor authentication. Fortunately, there is a workaround for that:
If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.
Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.
Urquhart,
your input was right on and quite valuable. It works now, got in alright!
The key was “no spaces” and force-send a verification code using one’s iPhone profile. that was it both actions were the deal maker!
Thanks
I did it that way like: “password123456” and nothing 😞
That seems correct. Mind the 30 second time limit for the code validity. Request a code again after typing the password (as explained above), so that the available time is only needed for the six digits of the verification code.
Thank you for your kindly help, but I can not make it to work for the life of me!!!
i do everything in less than 10 sec, I am using my remote app in my phone and get the number in my iPad so I can input text faster. And nothing. What else could I try?
Hmmm...I thought you replied to Urquhart that you’re using an app to make your input, “I am using my remote app in my phone,” your words....am I reading your response wrong? This I added a pic of the remote device I was using to input it.
This is the remote I used to input my Apple ID, my authenticated password (it works with other apple devices) and verification code. Works for me following previous instruction.
It does not work in my second gen Apple TV, help please!
I did it that way like: “password123456” and nothing 😞
Hmm, that is supposed to work. Can you try without the remote app?
Yes I am using the same, thanks.
I should be more specific, I am using both devices to input characters. Thanks
apple tv login issues
