iOS cause phone to crash

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Level 1

8 points

iOS cause phone to crash

I updated my iPhone XS Max to the new iOS and an hour after my phone screen goes black and phone stop responding and won’t unless I’m dfu mode. What can I do?

iPhone XS Max, iOS 14

Posted on Mar 18, 2021 7:41 PM

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Answer 1

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Dogcow-Moof

Level 8

36,369 points

Mar 18, 2021 8:03 PM in response to Lionelishi

Restore your phone.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Answer 2

Dogcow-Moof

Level 8

36,369 points

Mar 20, 2021 9:40 PM in response to Lionelishi

Then you will need to contact Apple Support directly:

Contact - Official Apple Support

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Answer 3

Lionelishi Author

Level 1

8 points

Mar 19, 2021 6:40 AM in response to Dogcow-Moof

I attempted that but the phone won’t exit dfu mode

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iOS cause phone to crash

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