Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

iPhone crashed

Unable to use iPhone. Can not make phone calls, text or use any apps. apps will freeze then close after launch. Unable to turn phone off unless I hit the volume buttons then hold down sleep button. Restarted iPhone a few times but nothing has changed. How do I fix this? please help. iPhone 14 pro max

iPhone 11 Pro Max, iOS 15

Posted on Oct 9, 2023 5:31 PM

Reply
Question marked as Best reply

Posted on Oct 9, 2023 5:42 PM

kiks23 Said:

"iPhone crashed: Unable to use iPhone. Can not make phone calls, text or use any apps. apps will freeze then close after launch. Unable to turn phone off unless I hit the volume buttons then hold down sleep button. Restarted iPhone a few times but nothing has changed. How do I fix this? please help. iPhone 14 pro max"

-------


Getting Back into your iPhone:

Did you just update your iPhone? If so, it may be stuck in a boot loop. This can occur when installing an update, and it stalled which in the process.  So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Ti

1 reply
Question marked as Best reply

Oct 9, 2023 5:42 PM in response to kiks23

kiks23 Said:

"iPhone crashed: Unable to use iPhone. Can not make phone calls, text or use any apps. apps will freeze then close after launch. Unable to turn phone off unless I hit the volume buttons then hold down sleep button. Restarted iPhone a few times but nothing has changed. How do I fix this? please help. iPhone 14 pro max"

-------


Getting Back into your iPhone:

Did you just update your iPhone? If so, it may be stuck in a boot loop. This can occur when installing an update, and it stalled which in the process.  So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Ti

iPhone crashed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.