iPad apps (Apple & 3rd Party) "jumping" to top of document?

Several Apple and 3rd party apps randomly "jump" to the top of the document, for no apparent reason after touching the screen someplace.

  • Contacts app: click on Notes field; jumps to top, have to manually go to where selection is
  • Notes app
  • Notability app


Given this happens in multiple apps, and both Apple and 3rd party, what might be going on?




Posted on Mar 19, 2021 9:41 AM

Reply
3 replies

Mar 21, 2021 7:38 AM in response to tecsi12

Hey there, tecsi12!


Thanks for reaching out in Apple Support Communities! We understand you're having trouble with the applications on your iPad. We know you expect the best and would be happy to lend a hand!


To confirm, are you having trouble with the overall functionality of your screen, or does this only happen within the listed apps?


If this only happens with the apps, we recommend working through each of the steps in the following support article to further help with your apps:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Should the behavior persist, Contact Apple Support.


All the best.

Mar 21, 2021 1:25 PM in response to SnickZ.

The problem occurs within numerous apps, both Appel and 3rd party. It only happens within apps. The behavior is always the same, iPadOS somehow makes the app to go the top of the app, far away from where I tapped. It happens only when I tap someplace in the app, but not always.


So it appears to NOT be a specific app problem, but rather an iPadOS problem.

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iPad apps (Apple & 3rd Party) "jumping" to top of document?

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