Facebook Watch Crashes

Hello.

I have a problem with a Facebook Watch application on Apple TV.

Suddenly from today after opening the app is crashing down.

I tried to reisntall, logout and login but no effect.

Thanks

Posted on Mar 19, 2021 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2021 3:02 PM

I had the exact issue and I was able to fix it by starting the app then very quickly going to Settings before the app crashed. I logged out and logged back in again.


Voila, it worked.

31 replies

Mar 25, 2021 5:04 PM in response to blaineeee

I am having the same problem. Whenever I go into my Apple TV and click on the FaceBook Watch app it crashes and doesn’t give me any error message as to what the problem is. 

So what I did to get FaceBook onto my smart tv was instead of using Apple TV, I went to the “Smart Hub” feature on my Samsung tv and went to its “apps” option. I downloaded FaceBook from there and I was successful.

It’s a bummer that the FaceBook Watch app isn’t working from the Apple TV section, because having all the apps in one location made things super easy. But until FaceBook can fix this problem, at least I have FaceBook accessible on my smart TVs. 

I hope this helps

Mar 24, 2021 1:41 PM in response to TibRa123

I too ran into the same problem as you described with the "Facebook Watch" app on my Apple TV device. At about exactly the same time frame as you (and others have reported), this app stopped working on my Apple TV. It opens but before it can update the my content (followed pages, etc.), it simply aborts (showing no error message or hint about what's wrong).


Curiously, I also have an Amazon Fire TV device, the "Facebook Watch" app on it runs perfectly.


How do you contact the Facebook Watch app's developers at Facebook to notify them of that their app is aborting on Apple TV devices? The "Feedback" link (URL) listed in the Facebook Watch app's settings also FAILED after I had my entire problem report typed-in. It simply said the webpage no longer existed!


Tony

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facebook Watch Crashes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.