touch sencer iphone 11

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Level 1

8 points

touch sencer iphone 11

IDK why but my iPhone 11 touch sensor is not working on my phone screen but it was working yesterday now its not working at all and did try to reset it and still not working for me what do i do now

iPhone 11, iOS 14

Posted on Mar 19, 2021 4:27 PM

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Answer 1

Top-ranking reply

ChrisJ4203

Level 10

236,285 points

Mar 19, 2021 4:39 PM in response to maddi63

See the troubleshooting steps here, If the screen isn’t working on your iPhone or iPad - Apple Support

Also see if your device would be part of this group, iPhone 11 Display Module Replacement Program for Touch Issues - Apple Support

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Answer 2

ChrisJ4203

Level 10

236,285 points

Mar 19, 2021 4:46 PM in response to maddi63

It would have helped had you mentioned the screen was damaged at the beginning of this. Use the Get Support link at the top of the page here to contact Apple Support to schedule getting the screen repaired.

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Answer 3

ckuan

Level 10

120,914 points

Mar 19, 2021 4:40 PM in response to maddi63

Click and try here => Force restart iPhone - Apple Support

If no joy, use Get Support link at the top right of this page for options.

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Answer 4

ChrisJ4203

Level 10

236,285 points

Mar 19, 2021 4:59 PM in response to maddi63

If the touchscreen is no longer working and the screen is damaged, you need to repair it. There is no way around that. Just because it worked before, it is not working now. You tried the troubleshooting, that did not work, now you need to have it fixed.

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