What can we do?
We were given an iPad by a family member. She tried to login into her old Apple ID to remove the device so we could use it but it says the account no longer exists. What do we need to do to be able to use the iPad?
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To clear an Activation Lock, you will need the password of the associated Apple ID, or the original purchase receipt and matching photo ID and a discussion with Apple Support. A remote unlock using iCloud is available to the person with the Apple ID holding an Activation Lock, if they’re inclined and able to unlock this device.
If you forgot your Apple ID password - Apple Support
If you forgot your Apple ID - Apple Support
How to use account recovery when you can’t reset your Apple ID password - Apple Support
How to request access to a deceased family member's Apple accounts - Apple Support (not the case here)
Contact Apple for help with Apple ID account security - Apple Support
Activation Lock is a theft deterrent mechanism. A theft deterrent that is easy to bypass would not be much of a deterrent. No, nobody here in the Apple discussion forums can help you clear Activation Lock. Only the previous owner, or Apple, can clear this lock. For Apple to clear the lock, you will have to provide a receipt with proof of original purchase and with matching serial number, and provide matching personal identification, or similar materials.