Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Buffy_Ally Author

Level 1

4 points

Giving old iPad away to new user and getting my Apple ID off completely

I have an old iPad Air 12 . I erased it completely and and took it off my iCloud on my cell but it is not letting my sister add any apps . What are we doing wrong? Apple will not help my sister because they said my Apple ID is still tied to the account

iPad Air Wi-Fi

Posted on Sep 25, 2020 5:20 PM

Reply

Best reply

Level 10

120,692 points

Posted on Sep 25, 2020 5:24 PM

Do this first => What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

3 replies

Best reply

Level 10

120,692 points

Sep 25, 2020 5:24 PM in response to Buffy_Ally

Do this first => What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Reply

Sep 25, 2020 5:29 PM in response to Buffy_Ally

Then, your sister can set it up using this guide.

https://support.apple.com/en-au/guide/ipad/ipad995bb83d/ipados

Reply

Sep 25, 2020 5:34 PM in response to Buffy_Ally

Hmm what did it exactly say that told your sister she couldn’t add any more apps?

Check if anything is still connected and remove anything that relates to the iPad.

Reply

Giving old iPad away to new user and getting my Apple ID off completely

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up