Heart rate data not showing on NRC app on iPhone

Hi Griff3004,

It sounds like your heart rate data isn't showing in the Nike+ Run Club App during your workouts, but shows up afterward. We're glad you've joined us in Apple Support Communities, and we can provide some assistance.

Is "Power Saving Mode" enabled on your Apple Watch for workouts? Power saving mode preserves battery life on long workouts by calculating, but not sending your workout data. Let's follow the steps in the section, "Save power while you work out" in Use the Workout app on your Apple Watch and if it's on, turn that feature off.

If the issue remains after following those steps, let us know what watchOS version you're currently running.

We hope that helps with your question and take care!

Hi Griff3004,

Did the Activity app capture the workout data? If so, then it sounds like it might be an issue with the Nike+ Run Club App. You can verify a few things first with your Apple Watch to help figure out where the issue is.

Let's double-check if you need to update your Apple Watch and apps.

• Update your Apple Watch
• "How to manually update apps on your Apple Watch" in How to manually update apps on your Apple device

If you don't have any updates, you may find a helpful bullet point Indoor/Outdoor that goes over that location services needs to be enabled in:

• What settings can I customize in the Nike Run Club App?

If the issue remains, we suggest contacting the app developer next:

• How to contact an app developer

Best!