error message corrupt database
how d
o I get rid of an error message on my i cloud photos. Please explain simply
iPhone 7, iOS 14
User profile for user:
jeremy_v
User level:
Community Specialist
Hey there Mark,
We'd like to help look into what may be causing that 'corrupt database' message you're seeing in iCloud Photos.
Let's start with ruling out some basics:
- Does this only occur on the iCloud website itself, or any device you try using with the Photos app?
- We see you have an iPhone and a Windows PC. Have both been restarted?
- Have you already confirmed that both of your devices have the most recent updates?
- If you use iCloud for Windows, we also recommend making sure this app is up to date.
We look forward to hearing back from you about these details. Take care!