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My ringer has stopped working. The phone will vibrate but not make any sound when either a call or a notification comes in. However, both alarm and setting change do work properly.

My ringer has stopped working. The phone will vibrate but not make any sound when either a call or a notification comes in. However, both alarm and setting change do work properly.

about the same time, my Touch ID stopped working. This happened with both my IPhone 8 and IPad.

my suspicion is an update issue.


Posted on Mar 20, 2021 10:32 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2021 10:46 AM

Some things to check (from your description it sounds most likely to be the first one in the following list):


The ring/silent switch on the left side of the phone. See: https://support.apple.com/en-us/HT208353


Settings > Phone > Silence Unknown Callers: https://support.apple.com/en-us/HT207099


Do Not Disturb: https://support.apple.com/en-us/HT204321


If none of the above, also try restarting: https://support.apple.com/en-us/HT201559

2 replies
Question marked as Top-ranking reply

Mar 20, 2021 10:46 AM in response to perverse

Some things to check (from your description it sounds most likely to be the first one in the following list):


The ring/silent switch on the left side of the phone. See: https://support.apple.com/en-us/HT208353


Settings > Phone > Silence Unknown Callers: https://support.apple.com/en-us/HT207099


Do Not Disturb: https://support.apple.com/en-us/HT204321


If none of the above, also try restarting: https://support.apple.com/en-us/HT201559

My ringer has stopped working. The phone will vibrate but not make any sound when either a call or a notification comes in. However, both alarm and setting change do work properly.

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