Itunes not starting in Windows 10

I have had no issues with itunes until recently, when it started to be really sluggish when opening, until eventually it will not launch, I have tried, deleting the Shortcut, starting as Admin, Starting in Safemode, have removed it 3 times now, and re installed. Each time i reinstall, immediately after it starts immediately, I then reboot and I am back to square one it will not launch.

Help is all I can say

Windows, Windows 10

Posted on Mar 20, 2021 12:30 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2021 7:56 PM

If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:


  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support (document retired, archived copy) and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • If you installed iTunes from the Microsoft Store you may find the traditional iTunesSetup.exe installer works better for you, or vice versa.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you. Links to the latest builds are now at the very bottom of the user tip.


tt2

Similar questions

3 replies
Question marked as Top-ranking reply

Mar 20, 2021 7:56 PM in response to Mick-62

If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:


  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support (document retired, archived copy) and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • If you installed iTunes from the Microsoft Store you may find the traditional iTunesSetup.exe installer works better for you, or vice versa.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you. Links to the latest builds are now at the very bottom of the user tip.


tt2

Mar 21, 2021 4:06 AM in response to Mick-62

Ok I have a further update, I had cause to start itunes last night and again it does not start, I then got side tracked (after waiting 5 mins) and left my PC un attended for 10 mins, only to suddenly hear music becuase Itunes had eventually started and was playing a CD I have inserted. So itunes is running just incredibly slowly

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Itunes not starting in Windows 10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.