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I can log into my apple id on my mac computer but not on my new Iphone why?

I can log into my apple id on my mac computer but not on my new Iphone why?

iPhone 8, iOS 12

Posted on Mar 20, 2021 4:01 PM

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Question marked as Best reply

Posted on Mar 20, 2021 5:15 PM

What happens when you try? Error message(s)? More information would help.


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Best reply

Mar 20, 2021 5:15 PM in response to joanndlr27

What happens when you try? Error message(s)? More information would help.


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

I can log into my apple id on my mac computer but not on my new Iphone why?

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