You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can't back up my iPhone 8 to my iMac anymore - only to iCloud. Why didn't Apple correct this in iTunes?
My last backup was 9/20. It's now 3/21. Intuit wants $300+ for updated software. I can't justify expense. Thanks for listening.
iMac 21.5″, macOS 10.14
If the message is something like this then install the update. It is a software patch to iTunes to allow it to connect to your device running a newer version of iOS.
It isn't going to upgrade Mojave.
tt2
If the message is something like this then install the update. It is a software patch to iTunes to allow it to connect to your device running a newer version of iOS.
It isn't going to upgrade Mojave.
tt2
Turingtest2 - that software update fixed the iTunes phone sync. Thank you - I was afraid update would install Catalina or Big Sur - don't know why update instruction wasn't more specific as to app it was updating.
Not upgrading your computer because you rely on software that it is uneconomic to upgrade makes sense. Depending on how often you need to use that software you might consider partitioning your drive so you can boot into an alternative OS. I have my late 2012 Mac mini set up so I can choose between High Sierra, Mojave, and Catalina.
What can't you backup your iPhone to your Mac? Is there an error message when you try? Ideally you would backup to both computer and iCloud so that if there is a problem restoring one of the backups you have a fallback position.
tt2
Thank you for response. Firstly, I use QB2016 every day. Don't know about partition though. I'm not that computer literate.
Secondly, can't backup because iTunes gives me error message - that I have to upgrade SW before it will recognize my phone.
I can't update my OS from Mojave to Catalina or Big Sur - because my Quickbooks 2016 will not work
