Apple Pay ID verification
can someone help me I’m entering my correct information but it keeps saying cannot verify on Apple pay
iPhone SE, iOS 14
Question marked as
User profile for user:
Erica_S1
User level:
Community Specialist
Hi there Paperz1979,
We understand you're trying to verify your information for Apple Pay, and we'd like to share some resources that can help.
Get started here: Identity verification for Apple Card or Apple Cash
The section below from How your Apple Card application is evaluated may also help:
"If your application is declined because your identification information couldn't be verified
Make sure your name, address and other information provided on your Apple Card application is correct. If you find inaccurate information, re-enter the information as needed.
If you are asked to verify with an ID, follow these steps:
- Make sure there is nothing between your device's camera and your ID that could obscure any part of it.
- Check that the Date of Birth, Last Name, and Address on the ID match the information you entered for your Apple Card application.*
- Make sure the ID hasn't expired.
After you complete these steps, submit your application again. If your application is declined again for the same reason, contact Apple Support.
Your credit score won't be impacted if you're declined, or don't accept your offer. Your credit score might be impacted if your application is approved and you accept your offer.
You can apply for Apple Card again, but you might receive the same decision.
If you want to receive a different decision on your application when you apply again, you should review your credit report to see if you have conditions that might result in a declined application and then check for these common errors in your credit report.
*If the information on your ID doesn't match the information you entered for your Apple Card application, try to apply again after you update your ID."
Regards.