Firmware Password suddenly required for startup commands (can't access Recovery Mode or Boot Discs)

I updated my iMac to Big Sur (from Mojave) on Friday. Anticipating some potential issues, I made a time machine backup of all of my files beforehand and made a bootable USB disc with Mojave on it to make the process of reverting easy.


The upgrade appeared to go smoothly, but some of the compatibility issues I feared became a larger problem than expected. I decided to revert back to Mojave.


With my USB copy of Mojave and my recent Time Machine backup plugged in, I rebooted my iMac and held Command+R on my keyboard. This brought me to black screen with a lock asking for my Firmware password. This is strange because I have never ever set a Firmware Password nor have I heard of one since I've had this iMac (bought brand new in 2015). I tried every possible password I could think of, but could not get passed this screen. I can reboot into Big Sur, but that is it - all other startup keyboard commands bring me to a lock screen.


I Googled and found the terminal command to check the status of my Firmware Password. It shows a Firmware password is set and the mode is "command". Through the options given in Terminal under sudo firmwarepasswd, I can generate a 'firmware password recovery key' using -unlockseed, but searching online it appears only Apple can use this code (at a price I can't afford) to then have my physically bring the device in to unlock.


Can anyone help? I've tried everything and it's the strangest thing. I do not have any other personal Apple devices. This is posted from the same late 2015 27" iMac in question.


THANK YOU!







Posted on Mar 21, 2021 2:25 PM

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Posted on Mar 22, 2021 6:25 PM

If you don't know the firmware password, then your only option is to take the Mac to an Apple Store or an Apple Authorized Service Provider along with the proper proof of purchase and personal ID. I recommend you contact the Apple Store or AASP to confirm what paper work and ID will be accepted.

https://support.apple.com/en-us/HT204455


FYI, one of our technicians encountered a firmware lock spontaneously enable while he was working on it. One moment he had full access and the next moment he encountered the firmware lock. Always make sure to keep your original proof of purchase to be safe. This also means people must be extremely careful purchasing used Macs since the new owner won't have valid proof of purchase unless it is purchased directly from Apple (or possibly an authorized reseller).

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Firmware Password suddenly required for startup commands (can't access Recovery Mode or Boot Discs)

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