I have apple earphones for my iphone 12. I have been using them since January and in about the end of February they stopped working, there is also no damage or debris.
Why don’t they work?
iPhone 12 mini, iOS 14
Why don’t they work?
iPhone 12 mini, iOS 14
maybe the wire or connector is broken
if it was me then I would try them in another device with the same connector like another iphone or ipad to verify it's not the connector in your iphone which is broken
This is a user helping other users with tech questions
forum, you are not addressing apple here just fellow users
if you wish to contact apple you can try
Get Support (apple.com) and or Genius Bar Reservation and Apple Support Options - Apple
if you want to give them feedback you can try
Yet. they do have Apple people because they deleting harmless posts.
Earphones are next to impossible to fix. The person is going to need another pair which they will have to buy. They would not have to buy an expensive set of headphones were if Apple had not taken them away because their headphones would have been newer.
uh oh, what are you going to do now Apple, since you took those out of the box along with the charging brick .
I have apple earphones for my iphone 12. I have been using them since January and in about the end of February they stopped working, there is also no damage or debris.