I bought the Apple TV box for my husbands birthday. He has signed in and set it up (with his apple id) but there is no free 12 months offer to be found. I have signed in to Apple TV on my phone and Mac and I don't see it either, we have family sharing so this should work? Bought from apple.com.
The offer should be shown in the TV app on the new device as “Enjoy 1 Year Free”. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page inside the app where you’ll see the offer.
Read here how to redeem: Apple TV+ - One Year Offer - Apple
Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple
Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support
The offer should be shown in the TV app on the new device as “Enjoy 1 Year Free”. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page inside the app where you’ll see the offer.
Read here how to redeem: Apple TV+ - One Year Offer - Apple
Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple
Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support
Thank you for the reply.
After a lengthy online support with apple it seems that the reason that we cannot access the 12 months free is that my husband previously activated, and immediately cancelled the offer on his new phone in December.
The rules are that if any family member uses the offer no other member can, it cannot be reactivated and it can only apply on one occasion regardless of the number of devices purchased. PRETTY POOR SHOW APPLE! not impressed.
Why would you think that you are immune after buying someApple products? I have bought well over 50 Apple products over the years and don't have any illusion that I am any different than a user that has purchased his first Apple product. The last Apple purchase I made was for 2ea 27" iMacs that are pretty well configured and spend about $7500 for the two. Because I was already an Apple TV+ subscriber and happened to be aware of the Terms of the offer I didn't even bother to request a free year.
Why whine about less than $60?
This policy is pretty clearly laid out in the Terms & Conditions.
And now, after purchasing probably 50 plus apple products over the last ten years, and asking Apple for a bit of individual support once, MY comments have been removed as “unhelpful”.
Free Apple TV
