Free Apple TV

I bought the Apple TV box for my husbands birthday. He has signed in and set it up (with his apple id) but there is no free 12 months offer to be found. I have signed in to Apple TV on my phone and Mac and I don't see it either, we have family sharing so this should work? Bought from apple.com.

Posted on Mar 22, 2021 4:26 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2021 6:47 AM

The offer should be shown in the TV app on the new device as “Enjoy 1 Year Free”. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page inside the app where you’ll see the offer.


Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

5 replies
Question marked as Top-ranking reply

Mar 22, 2021 6:47 AM in response to Goatherdgirl

The offer should be shown in the TV app on the new device as “Enjoy 1 Year Free”. The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page inside the app where you’ll see the offer.


Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

Mar 22, 2021 8:24 AM in response to Urquhart1244

Thank you for the reply.

After a lengthy online support with apple it seems that the reason that we cannot access the 12 months free is that my husband previously activated, and immediately cancelled the offer on his new phone in December.

The rules are that if any family member uses the offer no other member can, it cannot be reactivated and it can only apply on one occasion regardless of the number of devices purchased. PRETTY POOR SHOW APPLE! not impressed.

Mar 22, 2021 6:50 PM in response to Goatherdgirl

Why would you think that you are immune after buying someApple products? I have bought well over 50 Apple products over the years and don't have any illusion that I am any different than a user that has purchased his first Apple product. The last Apple purchase I made was for 2ea 27" iMacs that are pretty well configured and spend about $7500 for the two. Because I was already an Apple TV+ subscriber and happened to be aware of the Terms of the offer I didn't even bother to request a free year.


Why whine about less than $60?

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