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hello my Mac air is running really slow and not getting emails, virus from web cam site

hello there, my Mac air 2020 has a virus, from a web cam site, and running slow and no emails coming through, help please.


MacBook Air 13″, macOS 11.2

Posted on Mar 22, 2021 7:19 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2021 7:24 AM

  1. https://support.apple.com/guide/mac-help/if-your-mac-runs-slowly-mchlp1731/mac


 2. Download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.




      Note: This is a diagnostic test.

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3 replies
Question marked as Top-ranking reply

Mar 22, 2021 7:24 AM in response to goofy1679

  1. https://support.apple.com/guide/mac-help/if-your-mac-runs-slowly-mchlp1731/mac


 2. Download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.




      Note: This is a diagnostic test.

hello my Mac air is running really slow and not getting emails, virus from web cam site

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