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iPhone 11 Pro Reciever Issues

Hi. I just tried making a phone call and am unable to hear anything when I hold the phone up to my ear even with the volume button all the way up. I can hear when I put on speaker. I updated to IOS 14.4.1 thinking that would solve the problem but nothing. I rebooted phone, hard reset, reset network, and erased and added back in and same issue. What happens now? I need this phone and haven't even had it a year. Please help me. Thanks.

Posted on Mar 22, 2021 7:26 AM

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Level 10

103,636 points

Posted on Mar 23, 2021 4:43 AM

Hello,

Can you hear anything if you play music? How about videos? See this:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Good luck.

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Best reply

Level 10

103,636 points

Mar 23, 2021 4:43 AM in response to MoonstoneWolf

Hello,

Can you hear anything if you play music? How about videos? See this:

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Good luck.

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iPhone 11 Pro Reciever Issues

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