iTunes does not recognize my iphone
iTunes does not recognize my iphone even though system information shows that my iphone is connected through usb. Do you know how I can fix this?
iPhone 12 mini, iOS 14
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iTunes does not recognize my iphone even though system information shows that my iphone is connected through usb. Do you know how I can fix this?
iPhone 12 mini, iOS 14
For iOS 14 you need iTunes 12.8.2.3 or better running on OS X 10.11.6 or better. See How to upgrade to OS X El Capitan - Apple Support if required.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
If these steps haven't worked you can also try reinstalling iTunes 12.8.2.3 while your device is connected and unlocked.
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iTunes does not recognize my iphone