iTunes does not recognize my iphone

iTunes does not recognize my iphone even though system information shows that my iphone is connected through usb. Do you know how I can fix this?

iPhone 12 mini, iOS 14

Posted on Mar 22, 2021 9:04 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2021 10:21 AM

For iOS 14 you need iTunes 12.8.2.3 or better running on OS X 10.11.6 or better. See How to upgrade to OS X El Capitan - Apple Support if required.


Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.


If these steps haven't worked you can also try reinstalling iTunes 12.8.2.3 while your device is connected and unlocked.


tt2

1 reply
Question marked as Top-ranking reply

Mar 22, 2021 10:21 AM in response to Demetrios_S

For iOS 14 you need iTunes 12.8.2.3 or better running on OS X 10.11.6 or better. See How to upgrade to OS X El Capitan - Apple Support if required.


Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:


/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources


Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.


If these steps haven't worked you can also try reinstalling iTunes 12.8.2.3 while your device is connected and unlocked.


tt2

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iTunes does not recognize my iphone

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