Cellular Data Update
After doing what Apple Support’s website said on updating cellular whatever, my iPhone 7 still won’t sync or update??
User profile for user:
Chris_C1
User level:
Community Specialist
Hi aduck85,
Thank you for posting in the Apple Support Communities. We understand you are unable to update your iPhone.
"If you see one of the alerts below, iOS or iPadOS diagnostics detected an issue on your iPhone or iPad that might require repair."
If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart
"What to do next
Before proceeding, make sure that you have a backup of your iPhone or iPad. Then follow these steps to reinstall iOS or iPadOS:
- Connect your device to a computer. Make sure you have the latest version of macOS or iTunes. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14.4 or earlier, or on a PC, open iTunes.
- If you see a "Trust this Computer" alert, unlock your device and tap Trust.
- Select your device.
- In Finder, click General. Or in iTunes, click Summary, then follow these steps:
- On a Mac: Command-click Check for Update.
- On a Windows computer: Control-click Check for Update.
Your computer will download and reinstall the current version of software on your device. Don't disconnect your device from your computer until the download completes.
If you continue to see either of the alerts above, take your iPhone or iPad to an Apple Authorized Service Provider or make a Genius Bar reservation at an Apple Store. You can also contact Apple Support."
Cheers!