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Green stripes appeared after software update

After updating my iphone i got three green stripes on my display of my IPhone 10 Max.

they run 1” from the right side of the screen from top to bottom with sometimes flickering a fourth line in the middle of the screen.

iPhone XS Max

Posted on Mar 23, 2021 2:16 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2021 2:50 AM

you may have a hardware problem.

First try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup.

Here is a guide for those steps

Backup and restore

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

1 reply
Question marked as Top-ranking reply

Mar 23, 2021 2:50 AM in response to alida241

you may have a hardware problem.

First try a forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If that does not help the  next procedure would be to backup then restore your device to factory, and setup the device without restoring a backup, to see if the issue is replicated. 

Then restore the backup.

Here is a guide for those steps

Backup and restore

(1)How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If that fails arrange a repair

https://support.apple.com/en-gb/iphone/repair/service

Green stripes appeared after software update

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