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unlock device

I have an iPad that I need to unlock...How?


Posted on Mar 23, 2021 9:07 AM

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Question marked as Best reply

Posted on Mar 23, 2021 9:12 AM

Unlock 1 = Apple ID locked (Generic):-> If your Apple ID is locked or disabled - Apple Support

Unlock 2 = Apple ID locked (in AppStore&iTunes):->  If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Unlock 3 = Passcode forgotten:-> If you forgot the passcode on your iPad, or your iPad is disabled

Unlock 4 = Activation Lock:-->  How to remove Activation Lock

Unlock 5 = Frozen device:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you mean something different, please better specify your needs.

Regards

Giulio

2 replies
Question marked as Best reply

Mar 23, 2021 9:12 AM in response to Gunner_Littleton

Unlock 1 = Apple ID locked (Generic):-> If your Apple ID is locked or disabled - Apple Support

Unlock 2 = Apple ID locked (in AppStore&iTunes):->  If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Unlock 3 = Passcode forgotten:-> If you forgot the passcode on your iPad, or your iPad is disabled

Unlock 4 = Activation Lock:-->  How to remove Activation Lock

Unlock 5 = Frozen device:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you mean something different, please better specify your needs.

Regards

Giulio

Mar 23, 2021 9:17 AM in response to Gunner_Littleton

Is the iPad disabled, or Activation Locked?



Activation Lock


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.



Disabled


If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).



AppleID


You’ll need the AppleID and associated password. For which you’ll need the owner to assist. If these credentials have also been forgotten, they can be recovered by the owner here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



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