My Ipad does not connect to apple store?

My Ipad does not connect to apple store?

I have an email and apple password but cannot connect to apple store.


Posted on Mar 23, 2021 12:41 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2021 7:46 AM

It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the router restart does not resolve the problem, this support page may provide some additional troubleshooting guidance:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

4 replies
Question marked as Top-ranking reply

Mar 24, 2021 7:46 AM in response to margarete96

It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the router restart does not resolve the problem, this support page may provide some additional troubleshooting guidance:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

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My Ipad does not connect to apple store?

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