How do I unlock my iPhone 12s

Question

my phone is locked up. Can’t shut off

iPhone 12 mini, iOS 14

Posted on Mar 23, 2021 4:49 PM

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Answer 1

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Level 10

124,439 points

Do you mean that it is frozen? If so, see here: https://support.apple.com/en-gb/HT201412

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Answer 2

Press and hold both the volume down button and the Sleep/Wake button at the same time.

When the Apple logo appears, release both buttons.

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