Iphone 11 Activation Lock and apple ID disabled

i have been given a iphone at my work by an ex employee that has left the company, the phone is on activation lock and the previous person is not contactable, the apple ID is now disabled too. we have proof of purchase, what do we need to do?

iPhone 11

Posted on Mar 23, 2021 5:47 PM

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sberman

Level 10

272,220 points

Posted on Mar 23, 2021 5:48 PM

See especially “Start a support request” here.

How to remove Activation Lock - Apple Support

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sberman

Level 10

272,220 points

Mar 23, 2021 5:48 PM in response to TomJames19

See especially “Start a support request” here.

How to remove Activation Lock - Apple Support

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Iphone 11 Activation Lock and apple ID disabled

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