Some apps say no internet connection

some apps are saying no internet connection and won’t work but others work and im connected to internet. ive restarted phone, reset all settings including network settings and updated to latest softwware and tried wifi but certain apps won’t work. Also deleted the apps and reloaded and still no good can someone please help iPhone 11 plus Pro

iPhone 11 Pro Max, iOS 14

Posted on Mar 23, 2021 9:10 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2021 4:55 PM

Something to think about→Don't use VPN services. · GitHub


The intended purpose of VPN is to allow access to a private network such as a school or business when you are not on site. Any other use is risky, and can lead to problems like the one discussed in this thread. VPN disguises your location by making you appear to be somewhere else in the world. But you can’t control that “somewhere else”, and if it is in a location that an app isn’t approved for the app won’t work. Plus the fact that the provider of the VPN knows everything about you and your location, as well as what sites you access through the VPN. So you are totally dependent on the VPN provider’s honesty. As a start, if the VPN is free, DON’T USE IT. The provider has to make money somehow, and if you aren’t paying them then they are selling you to make money. But even those that charge can’t necessarily be trusted.

163 replies

Sep 18, 2021 6:53 AM in response to MrHoffman

Jdfbel wrote:

Deleted VPN I did not install and problem solved!!


Your iPhone passcode and potentially your Apple ID password are seemingly known to someone else, or you’ve been installing profiles and/or have a managed device.


The party that has configured this VPN on your iPhone is apparently inclined to monitor your network activities.


Might want to change your passcode.


Might also want check for other tracking, whether via iCloud or otherwise.


Possibly reset and reload, rather than looking for tracking apps and settings..


Change your Apple ID password if it’s your Apple ID that purchased the VPN app from the app store, too.


Checklist: If you want to make sure no one else can see your location - Apple Support


Checklist: If you want to stop sharing with someone whom you previously shared with - Apple Support


Checklist: If you want to see if anyone else has access to your device or accounts - Apple Support


If you think your Apple ID has been compromised - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Some apps say no internet connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.