HomePod handoff not working.

So I have a 12 pro max and a brand new HomePod. Handoff to HomePod is turned and fitness tracking is turn on as well. Still can’t get it to hand off. Any other tips?

Posted on Mar 24, 2021 3:09 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2021 6:06 AM

Hi Lawmerson,


Thanks for posting. Handoff is a great feature, and we're happy to help. It looks like you're running into some issues using handoff with audio between an iPhone and a HomePod, correct?


To start, are both the iPhone and HomePod updated?


Update your iPhone, iPad, or iPod touch


Update HomePod


We also recommend double-checking to ensure that you're signed in on the iPhone with the Apple ID that's set up as the default for your HomePod, that iCloud Keychain is active, and that both devices are connected to the same Wi-Fi network.


If you've verified all of the above and updating doesn't help, try removing any cases you might have on the iPhone, restart the iPhone and HomePod, and test again. Let us know how it goes!


Take care.

1 reply
Question marked as Top-ranking reply

Mar 25, 2021 6:06 AM in response to Lawmerson

Hi Lawmerson,


Thanks for posting. Handoff is a great feature, and we're happy to help. It looks like you're running into some issues using handoff with audio between an iPhone and a HomePod, correct?


To start, are both the iPhone and HomePod updated?


Update your iPhone, iPad, or iPod touch


Update HomePod


We also recommend double-checking to ensure that you're signed in on the iPhone with the Apple ID that's set up as the default for your HomePod, that iCloud Keychain is active, and that both devices are connected to the same Wi-Fi network.


If you've verified all of the above and updating doesn't help, try removing any cases you might have on the iPhone, restart the iPhone and HomePod, and test again. Let us know how it goes!


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod handoff not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.