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MacBook Pro M1 - crashes in purple screen and restarts.

I use a M1 MacBook Pro on mac os big sur 11.2.3

The screen looks like it glitches out to purple and then it just restarts automatically.



Posted on Mar 24, 2021 8:02 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2021 9:57 AM

Hello fra-2r-studio,


It sounds like you're having some issues with unexpected restarts on your M1 MacBook Pro. We are happy to help.


We'd like to gather some additional information about this behavior to see if we can help isolate what's happening. First, do you have any external displays connected? If so, does this happen when they are not connected?


Do the steps in this article help? If your Mac restarted because of a problem


Please let us know, we're standing by for you.


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 25, 2021 9:57 AM in response to fra-2r-studio

Hello fra-2r-studio,


It sounds like you're having some issues with unexpected restarts on your M1 MacBook Pro. We are happy to help.


We'd like to gather some additional information about this behavior to see if we can help isolate what's happening. First, do you have any external displays connected? If so, does this happen when they are not connected?


Do the steps in this article help? If your Mac restarted because of a problem


Please let us know, we're standing by for you.


Cheers!

MacBook Pro M1 - crashes in purple screen and restarts.

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