You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
For more details, it shows the certificate is *.greengeeks.net issued by AlphaSSL CA - SHA256 -G2 with "Not Trusted" in red. I don't recall I download any new app or I have any app named that. Please see more details below. I guess we need to figure out which app or setting cause this, otherwise we can't fix it. It's been annoying for weeks. Really appreciate if anyone can help.
Hey there 101migration,
We understand you're seeing a message about not being able to verify the server identity. We'll be happy to help.
To begin, let's make sure your iPhone is fully up-to-date. Use the steps here: Update your iPhone, iPad, or iPod touch
If you're already up-to-date, let's complete a standard restart with the steps here: Restart your iPhone
If you still see this afterwards, we'll need a few more details.
- Where are you seeing this and is there any action or app that causes this alert to appear?
- Did you recently set up or change any email accounts? Are there any issues sending or receiving emails?
Cheers!
Hey there 101migration,
We understand you're seeing a message about not being able to verify the server identity. We'll be happy to help.
To begin, let's make sure your iPhone is fully up-to-date. Use the steps here: Update your iPhone, iPad, or iPod touch
If you're already up-to-date, let's complete a standard restart with the steps here: Restart your iPhone
If you still see this afterwards, we'll need a few more details.
- Where are you seeing this and is there any action or app that causes this alert to appear?
- Did you recently set up or change any email accounts? Are there any issues sending or receiving emails?
Cheers!
I have solved the problem. Is an email address that is causing the problem. I have deleted that and now the errors is gone. Thank you so much for replying.
101migration,
We're glad to hear you were able to sort this out and that we were able to assist. Reach back out if we can help with anything else.
Cheers!
Can't fix “cannot verify server identity” error
