Cannot verify screen

How do I remove the alert that my screen cannot be verified.

Posted on Mar 24, 2021 1:47 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2021 1:55 PM

If you had your screen replaced, the technician did not use an actual Apple screen and you will not be able to dismiss the message. That servicer will need to replace the screen with an actual Apple screen, as once an unauthorized service agent has worked on your phone, Apple will not.


If you have not have your screen replaced, make an appointment to take your phone in to be examined.


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Question marked as Top-ranking reply

Mar 24, 2021 1:55 PM in response to tiggerlee1972

If you had your screen replaced, the technician did not use an actual Apple screen and you will not be able to dismiss the message. That servicer will need to replace the screen with an actual Apple screen, as once an unauthorized service agent has worked on your phone, Apple will not.


If you have not have your screen replaced, make an appointment to take your phone in to be examined.


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Cannot verify screen

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