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Attachment viewing

Hi, I am a new Ipad user slowly navigating my way around its functionality. I want to be able to open and view documents that come into my email accounts. At the moment some documents are greyed out and say .pdf with data underneath. Some PDF's do open. I have both word and adobe. I think the documents I can view are when they have been opened on another device could that be the case?

Help?

iPad, iPadOS 14

Posted on Mar 24, 2021 1:55 PM