Hi,
I am trying to save files from my inbox to a folder I created in the files section which is located in the section titled "on my ipad" however, when I select "on my ipad" the save button is greyed out and will not let me select a folder within the files folder, nor will it allow me to simply save to the "on my ipad" location. This is on the Ipad 9th generation
iPad
A forced-restart of your iPad may be helpful - as this will often clear an isolated software issue:
If you continue to experience difficulties, you may benefit from seeking assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
A forced-restart of your iPad may be helpful - as this will often clear an isolated software issue:
If you continue to experience difficulties, you may benefit from seeking assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
Unable to Save Attachment from Mail to Ipad files
