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how can i recover an iphone after its been disabled?

this phone was disabled because the password was put in wrong to many times, i have connected to itunes but none of my devices show up, so i cant recover it from there. how can i get this phone recovered?

iPhone 11, iOS 14

Posted on Mar 24, 2021 8:27 PM

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Question marked as Top-ranking reply

Posted on Mar 25, 2021 1:30 PM

This support article contains the instructions you need to reset the device in this situation:


"If you see the Restore screen on your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT203122


- What to do if you get a restore error when you try to update or restore; click here --> http://support.apple.com/HT204770

- If you don't see a restore error, but still see the Connect to iTunes screen, or If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support; click here --> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0091&symptom_id=20276


If your computer doesn't recognize your iPhone, iPad, or iPod, click here --> https://support.apple.com/HT204095

1 reply
Question marked as Top-ranking reply

Mar 25, 2021 1:30 PM in response to disabled_iphone11

This support article contains the instructions you need to reset the device in this situation:


"If you see the Restore screen on your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT203122


- What to do if you get a restore error when you try to update or restore; click here --> http://support.apple.com/HT204770

- If you don't see a restore error, but still see the Connect to iTunes screen, or If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support; click here --> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0091&symptom_id=20276


If your computer doesn't recognize your iPhone, iPad, or iPod, click here --> https://support.apple.com/HT204095

how can i recover an iphone after its been disabled?

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