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AppStore

hi , can`t install BigSure. it just stops after one minute after starting installation.

AppStore showing blank , cant even see anything , just kept hanging. can someone help please?

Kind regards

Posted on Mar 25, 2021 3:53 AM

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Posted on Mar 25, 2021 4:01 AM

Shutdown computer via Power / Touch ID ( same button ) button. Disconnect all external drives and connect to charger. Restart and Immediately hold the - Shift - key. This is Safe Mode and will do a Repair Disk, Clear Cache files and only load Apple Software and Fonts. It will load very slowly - Normal. This process may or may not allow the Installation to complete and present the Setup Assist of Big Sur.

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Mar 25, 2021 4:01 AM in response to wagi-shafeeg

Shutdown computer via Power / Touch ID ( same button ) button. Disconnect all external drives and connect to charger. Restart and Immediately hold the - Shift - key. This is Safe Mode and will do a Repair Disk, Clear Cache files and only load Apple Software and Fonts. It will load very slowly - Normal. This process may or may not allow the Installation to complete and present the Setup Assist of Big Sur.

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