Sign-in to Apple ID in Europe

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Level 1

10 points

Sign-in to Apple ID in Europe

I just traveled from the US to Spain and I keep getting an error saying AppleID can't connect to the server on my MacBook.

MacBook Pro 15″, macOS 10.15

Posted on Mar 25, 2021 6:32 AM

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Answer 1

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DaveTowle Author

Level 1

10 points

Mar 26, 2021 12:22 AM in response to DaveTowle

Responses were helpful, but none of the ones I looked through hit the solution perfect. Ultimately, Apple Support Chat was able to help me resolve.

Solution for me was to create a new Network Location while in Safe Boot Mode. I suspect it had something to do with virus protection software, like Trusteer or Malware Bytes or McAffee. Short description, in case someone else needs to try:

Boot into Safe Boot Mode: Restart and hold shift key until apple appears.

System Preferences - Network - Location: - Edit Locations - + - {pick a name for it, like LatestLocation} - {try again} - Restart

Hope this helps someone. Dave

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Answer 2

Eric Root

Level 10

685,233 points

Mar 25, 2021 10:36 AM in response to DaveTowle

Are you running any anti - virus programs? Using a VPN?

See if anything here helps.

https://www.imyfone.com/ios-data-erase/9-tips-to-fix-there-was-an-error-connecting-to-the-apple-id-server/

https://appletoolbox.com/error-connecting-apple-id-verification-failed-how-to-fix/

https://macreports.com/verification-failed-there-was-an-error-connecting-to-the-apple-id-server-fix/

https://appuals.com/fix-verification-failed-there-was-an-error-connecting-to-apple-id-server/

https://errorcodespro.com/there-was-an-error-connecting-to-the-apple-id-server/

https://search.yahoo.com/search?ei=utf-8&fr=aaplw&p=Verification+Failed%22+There+was+an+error+connecting+to+the+Apple+ID+server

Do you have access to another WiFi network where you can try? That has worked for several people.

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Answer 3

Limnos

Level 10

427,385 points

Mar 25, 2021 7:56 AM in response to DaveTowle

Which service are you trying to use? Some Apple services such as those providing media may not be accessible from outside the country where you normally reside. There doesn't seem to be any hard and fast rule where this actually applies in practice but the terms and conditions say:

https://www.apple.com/legal/internet-services/itunes/us/terms.html - May 13, 2019 "Our Services are available for your use in your country of residence (“Home Country”)."

"Certain Services and Content available to you in your Home Country may not be available to you when traveling outside of your Home Country."

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Sign-in to Apple ID in Europe

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