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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I canceled a subscription to the app "OurPact". It kept causing glitches in my daughters phone. She was missing text messages and emails. The only thing we have been able to relate it to is this app and every time its used. Im inquiring on a refund please since Ive already canceled it and deleted it off our phones. It was a year subscription and it was $99.
iPhone XS Max, iOS 13
Again, more details would help. Is this a technical problem? Do the links not function when you click on them, or is it just Apple refuses to issue a refund? If the latter, Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html ), but some countries have different laws so check terms for your country at: https://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.
If you still wish to pursue this, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
I canceled the subscription already...... I need help with the refund or a partial refund. The subscription was paid up to December and it was a faulty app. Caused technical issues and many glitches with my daughters phone and my own. I can't seem to get this taken care of through the links.
The link takes me to a certain point and then I can't go any further than that after answering the questions. How much more detail is needed to explain this isn't working for my particular need? The first time took me to where I can cancel the subscription..... I didn't need that... I stated I had already done that. I need help with the refund or partial refund. I don't need more links. I could've done that without any assistance. The entire reason for this request is because all links have been useless to my needs.
Click here to Report a Problem or ask for a refund --> https://reportaproblem.apple.com/?s=6
Didn't help
That link has helped hundreds of other people I have referred to it in the past month. If it hasn't helped in your case then it would be more productive to say why it didn't help.
Pick up the telephone and call Apple.
I canceled a subscription to the app "OurPact".
